Digonex is seeking a client-focused Business Development Representative with experience in the Attractions and Live Entertainment sectors. This position requires a consultative and strategic approach to business development. This position is responsible for driving sales growth by selling our industry leading pricing solutions to the Attractions and Live Entertainment sectors. They must identify potential clients, build relationships, present product offerings, and secure contracts.
Who we are (the company):
Digonex is a leading provider of customized dynamic pricing solutions to clients in the arts & entertainment, attractions, cultural institutions and tour operator sectors. Our technology is the result of almost two decades of research and development in pricing science. Our team of PhD economists utilizes dozens of variables to develop an automated and customized pricing solution for each client to accelerate revenue growth and achieve other critical strategic objectives. We are known for the effectiveness of our solutions, our “high touch” service model and our dedication to client satisfaction.
Key Responsibilities:
- Lead Generation & Prospecting: Identify and target potential clients within defined markets through attendance at industry-related conferences, thoughtful outbound outreach, and networking.
- Product Presentation & Demos: Conduct product demonstrations and presentations to prospective clients, tailoring solutions to meet specific business needs.
- Sales Pipeline Management: Build and manage a sales pipeline, tracking the progress of opportunities through various stages (from prospect to close).
- Negotiation & Securing Contracts: Negotiate contracts and pricing, handle objections, and securing contracts to meet or exceed sales targets.
- Relationship Management: Develop and maintain strong, long-term relationships with clients, ensuring customer satisfaction and driving renewals/up-sell opportunities.
- Market & Competitive Analysis: Stay up to date on industry trends, customer needs, and competitor products to effectively position our product solution.
- Collaboration with Team: Work closely with the Economist, Data Integration, Software Developer and Customer Success teams to ensure alignment in sales strategies and client support.
- Reporting: Provide regular reports on sales activity, forecasts, and performance metrics.
Qualifications:
- Proven experience in B2B sales, preferably in the technology industry.
- Previous experience in the attractions or performing arts industry, or experience working with a ticketing platform or for a ticketing software provider, strongly preferred.
- Excellent communication, presentation, and negotiation skills.
- Ability to handle objections and maintain a high level of professionalism.
- Self-motivated, goal-oriented, and comfortable working in a fast-paced environment.
- Experience using CRM tools like Salesforce, HubSpot, or similar platforms.
- Ability to present and communicate with C-level decision makers.
Additional details:
- While Digonex is based in Indianapolis, Indiana, we currently operate as a hybrid virtual company. We have office space in downtown Indianapolis but many of our employees work remotely either part- or full-time
- As such, we are interested in speaking with any qualified candidate living in the United States. (Candidates in the Indianapolis, IN area are welcome, but not required, to work from our office)
- For employees working remotely, occasional travel to Indianapolis may be required for internal meetings (travel expenses paid by the company), approximately two to four times per year.
- In addition, frequent travel is expected to conferences in the United States and around the globe, along with meeting with clients at their business locations. We currently have clients located in the United States, Canada, United Kingdom, and Australia, and hope to expand that reach even farther. Therefore, a valid passport is required.
We are looking for (values fit):
The right person for this job will fulfill our “Eleven Commandments.”
- Admit your mistakes
- Be flexible – Keep an open mind
- Be rational – Look at all options
- Have fun – Don’t take this too seriously
- Never get smug
- Be creative and innovative – make our products better everyday
- Believe in yourself – If you think you can make it happen, you will
- Never jeopardize your integrity – We win the right way or we don’t win at all
- Be good to your people – Get them into the game and give them a piece of the pie
- Be passionate about what you do and compassionate about how you do it
- Take care of your customers – Think of them and you’ll win